Privacy Policy
The website gcool.com.vn is operated by GCOOL JOINT STOCK COMPANY (GCool) which is always committed to protecting customers’ privacy information and providing safe online experiences.
Please read the information below carefully to better understand the commitments we make to respect and protect the rights of visitors.
1. Collect personal information
GCool may ask you to provide personal information such as email address, full name, home address, phone number, name and work address, when you create an account on this website. GCool may also collect demographic information that is not unique to you such as zip code, age, gender, preferences, interests.
GCool collects, stores, processes and manages your information to identify website visitors and to provide you with our customer care services.
GCool also automatically collects certain other information about the hardware and software on your computer. This information may include: your IP address, the type of browser you use, domain names, access times and the websites that referred you to us.
GCool uses this information for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of its website. Please keep in mind that if you directly disclose personal information or sensitive data through GCool’s public message boards, this information may be collected and used by others.
Note: GCool does not read any of your personal online communications. GCool encourages you to review the privacy statements of websites you choose to link to from our website so that you can understand how those websites collect, use and share personal information. your news. GCool is not responsible for privacy statements or other content of websites outside the website gcool.com.vn of GCool Joint Stock Company.
2. Scope of use of your personal information
GCool uses your personal information to inform you about our products and services; answer your questions and provide product support, or may also contact you via surveys to solicit your opinion about current services or new services that may be offered.
GCool may also use your name, personal address (or work address) and phone number to send parcels (if applicable).
GCool does not sell, rent or lease its customer lists to third parties. GCool may, from time to time, contact you on behalf of external partners about a particular offering that may be of interest to you. In this case, your personal information (email, name, address, phone number) will not be transferred to third parties.
In addition, GCool may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries of data to you. row. All such third parties are prohibited from using your personal information except to provide these services to GCool, and they are required to maintain the confidentiality of your information.
GCool keeps track of the websites and web pages customers visit within the website in order to determine which of our services are the most popular. This information is used to help GCool tailor content and advertising on the website to customers whose behavior indicates that they are interested in a particular issue.
GCool will disclose your information, without notice, only if required to do so by law or in the case that such action is necessary to: (a) conform to the edicts of the law or comply with legal process on the website of GCool Joint Stock Company; (b) protect the interests of GCool Joint Stock Company; and, (c) act in exigent circumstances to protect the personal safety of users of the website gcool.com.vn, or the public.
3. Information storage time
– The time your information is stored is unlimited.
– You can completely refuse and request GCool to delete the personal information you have provided, refuse to receive customer service if deemed inappropriate at any time by sending a request via email, or call. GCool fully respects customers’ personal information and decisions, and commits to deleting your personal information data upon receiving your request. However, your personal information data history related to orders, or our customer care services, is still managed and circulated internally by GCool.
4. Edit information
You can optionally edit your personal information (if you have created an account at this website) by logging in at the link https://gcool.com.vn
5. Use of cookies
GCool uses “cookies” to help personalize your online experiences. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. The purpose of a cookie is to tell the web server that you have responded to a particular page. For example, if you personalize GCool website pages, or register for an account or service at GCool website, a cookie helps GCool recall your specific information on subsequent visits. When you return to the same page on the GCool website, the information you previously provided can easily be used to use the website functions that you customized
This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help websites analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services related to website activity. web and Internet use. Google may also transfer this information to third parties where required by law, or where third parties process the information on Google’s behalf. Google will not combine your IP address with any other Google data.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually easily change your browser settings to decline cookies if you prefer. If you refuse cookies, you may not be able to fully use the interactive features of the services offered by GCool or the websites you visit.
6. Secure your personal information
GCool is committed to protecting your personal information from unauthorized access, use or disclosure. We secure the personal information you provide on servers located in a secure, controlled environment and protected from unauthorized access, use or disclosure. When personal information (such as credit card numbers) is transmitted to other websites, it is protected through encryption using protocols such as Secure Socket Layer (SSL).
7. Policy changes
GCool may update this privacy policy in the future, to reflect changes in our services and in response to customer feedback. GCool encourages you to periodically review this statement to stay informed about how GCool is protecting your information.
8. Contact info
If you have any questions about the collection, processing of your information, or comments, please contact GCool directly.
- Address: 158/2 Hong Mai, Quynh Loi, Hai Ba Trung, Hanoi
- Phone: 024 3383 8688
- Email: info@gcool.com.vn
- Website: gcool.com.vn
- Working hours: 8:30 a.m. – 5:00 p.m. working days